Category: Uncategorized
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Emails in AR Departments
Email in AR B2B Communication In B2B, AR teams use email for: In fact, email remains the mainstay of communication with customers. And this trend shows no signs of slowing. According to research by Radicati (radicati.com), annual business email volume is projected to grow by 3% per year. Email’s versatility and familiarity make it indispensable…
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Sabrina will be upgraded soon
We’ve all experienced the frustration of dealing with digital customer assistants. More often than not, they come with cheerful, typically female names—like “Sabrina”—and are designed to help streamline our inquiries (and save lots of money). However, their assistance often falls short. They frequently misunderstand your requests, provide generic responses, and eventually force you to repeat…
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Lisa or AI?
“Hello, this is Lisa. It looks like you still have $21000 in invoices open. When will you settle this?” Given recent progress in generative AI, would you be much surprised if Lisa was not a human but an AI? While AI-driven impersonation offers potential benefits in various industries, such as customer service and financial processes…