Use Case Overview
Long payment terms and delayed payments result in inefficient working capital and negatively impact company liquidity.
Challenges & Constraints
Reducing average receivables days and optimizing cash flow.
Complex customer relationships, manual tracking, lack of transparency.
Solution
BES accelerates the processes by automating customer requests that typically follow payment reminders. This includes providing invoice copies and handling disputed invoices and related queries, enabling faster issue resolution. AI-driven automation ensures instant responses to such inquiries, eliminating manual delays and reducing the time customers wait for information. This leads to faster payments, effectively lowering Days Sales Outstanding (DSO) and improving working capital efficiency.
Outcome & Results
Faster payments, improved liquidity, and increased capital efficiency
Use Case
Days Sales Outstanding Reduction
Challenge
Long payment cycles
Solution
Proactive, automated invoice reminders and query handling to accelerate payments
Outcome
Shortened payment delays and improved cash flow visibility
Impact
Reduced working capital management and financial stability