Use Case Overview
Changes to customer master data are often unclear, recorded late or incorrectly, causing inefficiencies in billing and communication.
Challenges & Constraints
Synchronization and updating of master data across different systems.
Heterogeneous data sources, manual entries, delays.
Solution
Our solution automates the handling of customer master data change requests received via email by validating and automatically forwarding them to the appropriate systems.
Outcome & Results
Up-to-date, consistent customer data, fewer errors, and more efficient business processes.
Use Case
Customer Master Data Changes
Challenge
Frequent customer data updates
Solution
Automated processing and validation of master data changes via email
Outcome
Consistent, up-to-date customer records with minimal human intervention
Impact
Increased data accuracy and operational efficiency